PRIVACY POLICY

 

Elvana respects the privacy rights of our online visitors and customers and recognizes the importance of protecting the information collected about them. This Privacy Policy describes the types of information we collect from you when you visit or order products or services from this Web site,  www.elvana.net  and explains what we do with that information. By accessing, browsing or using this site, you are accepting and consenting to be bound by this Privacy Policy.

 

INFORMATION COLLECTION & USE

 

When you subscribe to our mailing list for either email subscription or postal promotions we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. Elvana is the sole owner of the information collected on  www.elvana.net .

 

We use an outside shipping company to fulfill orders and credit card processing companies to verify your information and bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

 

CHOICE AND OPTING OUT

 

We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. We will not sell your personal details to any database companies. Should you choose to have your name and personal data removed from our database, you can do so by clicking the unsubscribe link on the email or by sending an email to  customercare@elvana.net .

 

LEGAL DISCLAIMER

 

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

 

SECURITY

 

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at  customercare@elvana.net .

 

CHANGES IN THIS PRIVACY POLICY

 

If we decide to change our privacy policy, we will post those changes to this Privacy Policy, which is linked from the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

 

 

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WHAT ARE COOKIES?

 

Cookies are small data files which often include a unique identifier that are sent to and stored on your device when you visit certain web pages. They are created by your browser at our request and stored in an approved place on your device. Cookies are useful because they allow a website to recognize a user's device.

 

COOKIES USED ON THIS WEBSITE

 

To make sure you have the quickest and most agreeable experience when using our website, such as having the ability to reserve your course and use personalized functions, you must accept cookie on your computer or mobile phone. 

If you do not accept cookies, our website will not run correctly.  If you, however, prefer to control or delete cookies from our website or any other site, you should see 'How to manage cookies'.  

 

HOW TO MANAGE COOKIES

 

Cookies let you make the most of some of the essential characteristics on our website and due to this we recommend that you have them activated.  Bear in mind that if you deactivate or eliminate them, the website will not work.  

 The help menu in the menu bar at the top of your browser tells you how to allow or stop your browser from accepting new cookies, such as making your browser notify you when you receive a new cookie, and also how to deactivate cookies.  You can also activate or deactivate similar data used by the browser's accessories, such as flash cookies, by changing the 'add-on' configuration or visiting its manufacturer's website:

 

If you use a PC - click on 'Help' at the top of the browser window and select the 'About us' option. 

If you use a Mac - with the browser window open, click on the Apple menu and select the 'About us' option.  

For flash cookies (or local, shared objects - the Adobe site gives complete information about how to delete or deactivate Flash cookies

see  http://www.adobe.com/security/flashplayer/  ).

 

Chrome     |     Firefox     |     Internet explorer     |     Safari

 

 
   
 
   

 

   
   

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